Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6026212
Complaint Overview
Complaint ID: 6026212
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: New York
ZIP Code: 10010
Date Received: 2022-09-27T12:00:00-05:00
Date Sent to Company: 2022-09-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello, We have a business with a XXXX XXXX XXXX. Someone on their name contacted us and the conversation was perfect. They send email with the invoice and everything and we transfer the money. It was around USD XXXX we send to a bank in JP Morgan XXXX from XXXXXXXX XXXX XXXX. It was done in XXXX and today we get to know that it was not the company account. It was a scam.
Frequently Asked Questions
What is Complaint #6026212 about?
Complaint #6026212 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-09-27T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.