Checking or savings account -- Managing an account -- Complaint #6012513
Complaint Overview
Complaint ID: 6012513
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Washington
ZIP Code: 98632
Date Received: 2022-09-23T12:00:00-05:00
Date Sent to Company: 2022-09-23T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a college student and I opened a bank account at chase bank. I tried to send money to a friend to get a book for me and it stopped the transaction and locked me out of my account and said that the account had been locked due to suspicious activities. I went to the bank to ask about it and they just told me they were sorry but they have to close my account and would send me the money through a check. They basically left me with no funds or a way to get funds in a new country.
Frequently Asked Questions
What is Complaint #6012513 about?
Complaint #6012513 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-09-23T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.