Payday loan, title loan, or personal loan -- Charged fees or interest you didn't expect -- Complaint #5992902
Complaint Overview
Complaint ID: 5992902
Company: Synchrony Financial
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Charged fees or interest you didn't expect
State: Georgia
ZIP Code: XXXXX
Date Received: 2022-09-18T12:00:00-05:00
Date Sent to Company: 2022-10-21T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I am charged XXXX interest with PayPal Credit and am paying off one of their loans. I set up 2 payments for {$150.00} one to clear right away on XX/XX/XXXX and one to clear on XX/XX/XXXX or so to get more payments on the loan to eliminate it. I had to cancel the XXXX payment and they cancelled both. I was charged a XXXX fee for a XXXX payment, which again due to their bad website triggered two cancellations. I would like to get the fee reimbursed to me.
Frequently Asked Questions
What is Complaint #5992902 about?
Complaint #5992902 was filed against Synchrony Financial regarding Payday loan, title loan, or personal loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2022-09-18T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.