Credit reporting, credit repair services, or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #5992632
Complaint Overview
Complaint ID: 5992632
Company: United Services Automobile Association
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Sub-Issue: Problem with personal statement of dispute
State: Missouri
ZIP Code: 63376
Date Received: 2022-09-18T12:00:00-05:00
Date Sent to Company: 2022-09-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Applied for loan turned down by USAA Bank using XXXX as credit reporting agency reason for denial by USAA they said per XXXX : History on Satisfactory Accounts is too short, Length of time since delinquency, Not enough credit information, Delinquent and/or derogatory accounts, credit score XXXX. I obtained my own credit report from XXXX and it demonstrated none of what USAA bank claims what was on my report and had my credit score as XXXX all of this was done on date : XX/XX/2022. USAA bank is fraudulently reporting to certain group of consumers negative results in order to deny consumer products the bank offers. I request a hard manual review of application and credit reporting and was not helped and was told we cant do it Please investigate this matter of USAA Bank to ensure other consumers are not burdened with the issue the bestowed on me Thank you
Frequently Asked Questions
What is Complaint #5992632 about?
Complaint #5992632 was filed against United Services Automobile Association regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2022-09-18T12:00:00-05:00.
How did United Services Automobile Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against United Services Automobile Association?
Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.