Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #5992316
Complaint Overview
Complaint ID: 5992316
Company: Synchrony Financial
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Money was taken from your account on the wrong day or for the wrong amount
State: California
ZIP Code: 94806
Date Received: 2022-09-17T12:00:00-05:00
Date Sent to Company: 2022-09-17T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
CareCredit charge XXXX from my account which was the same amount loan after I filed a complaint they send me XXXX and my bank took XXXX in addition my dentist refun XXXX to Carecredit after that XXXX XXXX XXXX remove the credit and told me they never got a refund from Carecredit call Carecredit and they said they never got a payment from XXXX XXXX XXXX strange since this was the money they refund plus its on the statement
Frequently Asked Questions
What is Complaint #5992316 about?
Complaint #5992316 was filed against Synchrony Financial regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-09-17T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.