Checking or savings account -- Managing an account -- Complaint #5990759

Complaint Overview

Complaint ID: 5990759

Company: Keycorp

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: Connecticut

ZIP Code: 06108

Date Received: 2022-09-16T12:00:00-05:00

Date Sent to Company: 2022-09-16T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

Last XXXX I disputed a debit withdrawal which was happening every month it was found in my favor 4 months latter they with drew the amount i was a warded out of the blue I live on XXXX ayear and don't have a dime to my name they are impossible to deal with I need help they take money out of my account when ever they want

Frequently Asked Questions

What is Complaint #5990759 about?

Complaint #5990759 was filed against Keycorp regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-09-16T12:00:00-05:00.

How did Keycorp respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Keycorp?

Yes, visit the Keycorp company profile at readthecomplaint.com/company/keycorp to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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