Credit card or prepaid card -- Advertising -- Complaint #5990126
Complaint Overview
Complaint ID: 5990126
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Advertising
Sub-Issue: Confusing or misleading advertising about the card
State: California
ZIP Code: 90804
Date Received: 2022-09-16T12:00:00-05:00
Date Sent to Company: 2022-09-16T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I filed a claim on XX/XX/2022 {$310.00} Someone has been doing on my card since XXXX and I did another claim on XX/XX/2022 {$3000.00} The told me I received the money to my account and that's not true.I send in my bank statement for the of XXXX and a police report I didn't receive the money
Frequently Asked Questions
What is Complaint #5990126 about?
Complaint #5990126 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Advertising. It was received by the CFPB on 2022-09-16T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.