Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5990054
Complaint Overview
Complaint ID: 5990054
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Florida
ZIP Code: 33319
Date Received: 2022-09-16T12:00:00-05:00
Date Sent to Company: 2022-09-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2021 i have wire {$21.00} and pay with cc {$4000.00} from chase cc and wire was also from chase bank. this money went to company name scaling group that was suppose to run 2 ecommerce stores from me. after few month store was shut down for violation of XXXX rules. when i contacted them on email i got not respond. they pretended to have a warehouse where they storage all the product in CA and ship it from there. but it turns out they just by from XXXX and ship to XXXX which is against the XXXX rules. that's the reason that my store been shut down and that is the reason for them not to communicate since is 100 % fraud. they are also promising 100 % money back guaranteed in the first year but this all company is a big scam. I know they have done it to many people since I'm in the group of 30 people that got scam too. When i was trying last month to dispute it with my bank chase bank. they denied my request saying that as soon as i transfer the money, sg ( XXXX XXXX XXXX ) remove the money right away to different account. I'm complaining on chase bank for lettings this happened without raising red flag even when they see that as soon as they see that money go to this account sg will transfer it right away to different account. Ill like chase bank to take responsibility for that and to approve my cc and my wire dispute. I have try to dispute twice and got denied by the bank. Will be happy to get your involvement here and to help me get my money back. XXXX
Frequently Asked Questions
What is Complaint #5990054 about?
Complaint #5990054 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-09-16T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.