Checking or savings account -- Managing an account -- Complaint #5986896
Complaint Overview
Complaint ID: 5986896
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Cashing a check
State: Illinois
ZIP Code: 60102
Date Received: 2022-09-15T12:00:00-05:00
Date Sent to Company: 2022-09-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Personal check was written XX/XX/XXXX for XXXX dollars to an individual XXXX XXXX. It was mutually decided that the funds were no longer to be paid and the check was meant to be voided and destroyed. The check was then cashed on XX/XX/XXXX without my authorization. I notified Chase bank on XX/XX/XXXX when I discovered the withdrawal. No resolution with Chase as of XX/XX/XXXX.
Frequently Asked Questions
What is Complaint #5986896 about?
Complaint #5986896 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-09-15T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.