Mortgage -- Closing on a mortgage -- Complaint #5986226

Complaint Overview

Complaint ID: 5986226

Company: American Advisors Group

Product: Mortgage

Sub-Product: Reverse mortgage

Issue: Closing on a mortgage

State: California

ZIP Code: 945XX

Date Received: 2022-09-15T12:00:00-05:00

Date Sent to Company: 2022-09-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

AAG continuing complaint, this company still owes us monies, AAG still owe us fees totalling, XXXX they said would be in a second check we've not received. .They are, XXXX for counciling, XXXX for closing quote fee, XXXX for repair fee for Carbon Monoxide detector. .which makes total XXXX dollars, which was supposed be sent to us XX/XX/XXXX XXXX. Response from AAG to send a second check number is, XXXX. We have on our own to contact them on numerous occasions, but to no avail..

Frequently Asked Questions

What is Complaint #5986226 about?

Complaint #5986226 was filed against American Advisors Group regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2022-09-15T12:00:00-05:00.

How did American Advisors Group respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against American Advisors Group?

Yes, visit the American Advisors Group company profile at readthecomplaint.com/company/american-advisors-group to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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