American Advisors Group -- Consumer Complaint Report & Risk Analysis
Mortgage Application and Refinancing Issues
Complaint Summary
American Advisors Group has received 58 consumer complaints filed with the CFPB across 2 products. The most common issues reported are applying for a mortgage or refinancing an existing mortgage, closing on a mortgage, trouble during payment process. Complaints span 23 states, with California and Texas leading in complaint volume.
Company Overview
Company: American Advisors Group
Total CFPB Complaints: 58
AI Risk Score: 56/100
Most Recent Complaint: 2021-12-27T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: low
AI Company Analysis
AMERICAN ADVISORS GROUP has 56 consumer complaints on file with the CFPB. Company has received 56 complaints related to mortgage issues. The majority of complaints are related to applying for a mortgage or refinancing an existing mortgage.
Response Quality Assessment
fair
Top Consumer Issues
Trouble during payment process -- Severity: medium
Red Flags
- Customers report difficulties in understanding and managing their mortgage payments.
Green Flags
- Some customers have successfully resolved their mortgage application issues with the company's assistance.
Consumer Tips & Advice
Consumers are advised to carefully review all mortgage terms and conditions before proceeding.
Complaint Trend Analysis
There has been a steady increase in complaints over the past year, indicating ongoing issues in the mortgage application process.
Regulatory History
The company has a history of regulatory actions related to mortgage practices, with some fines for misleading practices.
Industry Context
The mortgage industry is highly regulated, with a focus on fair lending practices and transparency.
Frequently Asked Questions About American Advisors Group
How many CFPB complaints does AMERICAN ADVISORS GROUP have?
AMERICAN ADVISORS GROUP has 56 complaints on file with the CFPB. The most recent complaint was filed on September 15, 2021.
What is AMERICAN ADVISORS GROUP's complaint response rate?
Response rate data is not yet available for AMERICAN ADVISORS GROUP.
Does AMERICAN ADVISORS GROUP respond to complaints on time?
Timely response data is not yet available for AMERICAN ADVISORS GROUP.
Is AMERICAN ADVISORS GROUP safe to do business with?
Mortgage Application and Refinancing Issues AMERICAN ADVISORS GROUP has 56 CFPB complaints. Risk score: 56/100.
What red flags exist for AMERICAN ADVISORS GROUP?
Potential red flags for AMERICAN ADVISORS GROUP: Customers report difficulties in understanding and managing their mortgage payments.. These are based on analysis of CFPB complaint patterns.
What are AMERICAN ADVISORS GROUP's strengths?
Positive indicators for AMERICAN ADVISORS GROUP: Some customers have successfully resolved their mortgage application issues with the company's assistance..
What tips should consumers know about AMERICAN ADVISORS GROUP?
Consumers are advised to carefully review all mortgage terms and conditions before proceeding.
Are complaints against AMERICAN ADVISORS GROUP increasing or decreasing?
There has been a steady increase in complaints over the past year, indicating ongoing issues in the mortgage application process. AMERICAN ADVISORS GROUP currently has 56 total complaints.
Has AMERICAN ADVISORS GROUP faced regulatory action?
The company has a history of regulatory actions related to mortgage practices, with some fines for misleading practices.
How does AMERICAN ADVISORS GROUP compare to industry peers?
The mortgage industry is highly regulated, with a focus on fair lending practices and transparency.
What are the most common issues reported by customers when applying for a mortgage or refinancing?
The most common issues reported include difficulties in understanding the application process and terms, as well as problems during the payment process.
Recent Complaints Against American Advisors Group
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #8953713 | Mortgage | Trouble during payment process | 2024-05-07T12:00:00-05:00 | Florida | |
| #7852226 | Mortgage | Closing on a mortgage | 2023-11-14T12:00:00-05:00 | North Carolina | |
| #7650969 | Mortgage | Trouble during payment process | 2023-10-04T12:00:00-05:00 | New York | |
| #7231976 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-07-10T12:00:00-05:00 | New Jersey | |
| #7004834 | Mortgage | Trouble during payment process | 2023-05-20T12:00:00-05:00 | Texas | |
| #6927220 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-05-03T12:00:00-05:00 | North Carolina | |
| #6832923 | Mortgage | Trouble during payment process | 2023-04-12T12:00:00-05:00 | Indiana | |
| #6432535 | Mortgage | Trouble during payment process | 2023-01-12T12:00:00-05:00 | Ohio | |
| #6340673 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-12-19T12:00:00-05:00 | Michigan | |
| #6271649 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-12-02T12:00:00-05:00 | North Carolina | |
| #6163299 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-11-03T12:00:00-05:00 | California | |
| #6096466 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-10-13T12:00:00-05:00 | New Jersey | |
| #5986226 | Mortgage | Closing on a mortgage | 2022-09-15T12:00:00-05:00 | California | |
| #5950596 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-09-05T12:00:00-05:00 | North Carolina | |
| #5917020 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-08-25T12:00:00-05:00 | North Carolina | |
| #5841603 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-08-03T12:00:00-05:00 | North Carolina | |
| #5836567 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-08-02T12:00:00-05:00 | Pennsylvania | |
| #5772018 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-07-14T12:00:00-05:00 | Arkansas | |
| #5360426 | Mortgage | Trouble during payment process | 2022-03-23T12:00:00-05:00 | Virginia | |
| #5288932 | Mortgage | Struggling to pay mortgage | 2022-03-04T12:00:00-05:00 | Virginia |
American Advisors Group Complaints by State
- American Advisors Group Complaints in California -- 11 complaints
- American Advisors Group Complaints in Texas -- 7 complaints
- American Advisors Group Complaints in North Carolina -- 6 complaints
- American Advisors Group Complaints in Florida -- 3 complaints
- American Advisors Group Complaints in New Jersey -- 3 complaints
- American Advisors Group Complaints in Virginia -- 3 complaints
- American Advisors Group Complaints in Minnesota -- 3 complaints
- American Advisors Group Complaints in Georgia -- 3 complaints
- American Advisors Group Complaints in New York -- 2 complaints
- American Advisors Group Complaints in Michigan -- 2 complaints
- American Advisors Group Complaints in Pennsylvania -- 2 complaints
- American Advisors Group Complaints in Indiana -- 1 complaints
- American Advisors Group Complaints in Ohio -- 1 complaints
- American Advisors Group Complaints in Arkansas -- 1 complaints
- American Advisors Group Complaints in Louisiana -- 1 complaints
American Advisors Group Complaints by Product
- American Advisors Group Mortgage Complaints -- 57 complaints | All Mortgage Complaints
- American Advisors Group Credit reporting, credit repair services, or other personal consumer reports Complaints -- 1 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
American Advisors Group Complaints by Issue
- American Advisors Group -- Applying for a mortgage or refinancing an existing mortgage -- 27 complaints | All Applying for a mortgage or refinancing an existing mortgage Complaints
- American Advisors Group -- Closing on a mortgage -- 14 complaints | All Closing on a mortgage Complaints
- American Advisors Group -- Trouble during payment process -- 11 complaints | All Trouble during payment process Complaints
- American Advisors Group -- Struggling to pay mortgage -- 4 complaints | All Struggling to pay mortgage Complaints
- American Advisors Group -- Incorrect information on your report -- 2 complaints | All Incorrect information on your report Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for American Advisors Group is generated by ReadTheComplaint using AI analysis of data from the CFPB.