Checking or savings account -- Managing an account -- Complaint #5969087
Complaint Overview
Complaint ID: 5969087
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: California
ZIP Code: 94133
Date Received: 2022-09-10T12:00:00-05:00
Date Sent to Company: 2022-09-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of America is improperly using my SSN for a XXXX ( C ) ( 3 ) tax exempt Private Foundation. An Irrevocable Trust opened a Checking, savings, and investment account on XX/XX/22. Bank of America was given a copy on the Irrevocable Trusts EIN, a copy of the original notarized documents creating the Irrevocable Trust, and a notarized Trustee Certification form for a Cash Management Account for Irrevocable Trust. On XX/XX/XXXX an email was sent to Bank of America alerting them to the change in status of the Irrevocable Trust by the IRS into A recognized XXXX ( C ) ( 3 ) tax exempt Private Foundation. Bank of America was alerted many times about improperly using my SSN through a few in person meetings, Phone calls and an email on XX/XX/XXXX. There response has been the same, refusal to fix the issue.
Frequently Asked Questions
What is Complaint #5969087 about?
Complaint #5969087 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-09-10T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.