Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #5965998

Complaint Overview

Complaint ID: 5965998

Company: Jpmorgan Chase & Co.

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Other transaction problem

State: Illinois

ZIP Code: 600XX

Date Received: 2022-09-09T12:00:00-05:00

Date Sent to Company: 2022-09-09T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I was given a check by someone who I now know is a scammer. I deposited the check and waited for it to clear. Chase said that the check was processed and the money was in my account. I lost that amount of money in a stupid way ( on the advice of the scammer ) but then the check was returned by chase for lack of funds so I lost the money a second time.

Frequently Asked Questions

What is Complaint #5965998 about?

Complaint #5965998 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2022-09-09T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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