Credit card or prepaid card -- Struggling to pay your bill -- Complaint #5963073
Complaint Overview
Complaint ID: 5963073
Company: Synchrony Financial
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Struggling to pay your bill
Sub-Issue: Credit card company won't work with you while you're going through financial hardship
State: New York
ZIP Code: 132XX
Date Received: 2022-09-08T12:00:00-05:00
Date Sent to Company: 2022-09-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022, Ashley Furniture XXXX SYNCB denied me assistance and explain any options I could use because I was experiencing financial hardship. Ashley Furniture XXXX / SYNCB are refusing to work with me while I'm going through this hardship.
Frequently Asked Questions
What is Complaint #5963073 about?
Complaint #5963073 was filed against Synchrony Financial regarding Credit card or prepaid card specifically about Struggling to pay your bill. It was received by the CFPB on 2022-09-08T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.