Checking or savings account -- Closing an account -- Complaint #5962650
Complaint Overview
Complaint ID: 5962650
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Florida
ZIP Code: 32128
Date Received: 2022-09-08T12:00:00-05:00
Date Sent to Company: 2022-09-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My bank account was closed and no other information was given to me. I have been an established customer since 2001 with no issues. I was told that this was discriminatory practice. I went inside the back to clear things up and they also were confused as to why my account was just closed and labeled me as an " Established Customer ''. No bounce checks no fraud nothing was observed. I was not able to get money out without waiting for an extended period of time and I would like answers because I did nothing wrong to deserve this.
Frequently Asked Questions
What is Complaint #5962650 about?
Complaint #5962650 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-09-08T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.