Payday loan, title loan, or personal loan -- Loan payment wasn't credited to your account -- Complaint #5962601

Complaint Overview

Complaint ID: 5962601

Company: Americash Holding LLC

Product: Payday loan, title loan, or personal loan

Sub-Product: Payday loan

Issue: Loan payment wasn't credited to your account

State: Wisconsin

ZIP Code: 53224

Date Received: 2022-09-08T12:00:00-05:00

Date Sent to Company: 2022-09-08T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

As of XX/XX/XXXX this is the company 's response. Thank you for giving us the opportunity to respond. XXXX XXXX is correct that she originally obtained a loan from AmeriCash Loans for {$600.00} in XX/XX/XXXX. However, XXXX XXXX subsequently refinanced that loan in XX/XX/XXXX. Due to XXXX XXXX failure to timely make all scheduled loan payments on her XX/XX/XXXX loan, AmeriCashs counsel filed a collection action against XXXX XXXX for the outstanding balance of that loan. As a courtesy, AmeriCash has decided to release the wage garnishment for the remainder of the balance, mark the judgment as satisfied, and close the account. As of XX/XX/XXXX, I received a document from my employer regarding an amended/balance update that this agency is looking to collect an additional {$1900.00}. There has not been any documents received that the loan is closed and paid off.

Frequently Asked Questions

What is Complaint #5962601 about?

Complaint #5962601 was filed against Americash Holding LLC regarding Payday loan, title loan, or personal loan specifically about Loan payment wasn't credited to your account. It was received by the CFPB on 2022-09-08T12:00:00-05:00.

How did Americash Holding LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Americash Holding LLC?

Yes, visit the Americash Holding LLC company profile at readthecomplaint.com/company/americash-holding-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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