Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #5950742
Complaint Overview
Complaint ID: 5950742
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other transaction problem
State: Florida
ZIP Code: 32137
Date Received: 2022-09-05T12:00:00-05:00
Date Sent to Company: 2022-09-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
My computer was hacked and as a result, various crypto purchases were sent on XX/XX/22 to XXXX {$1500.00} XX/XX/22 to XXXX {$950.00} XX/XX/22 to XXXX {$500.00} XX/XX/22 to XXXX {$1300.00} XX/XX/22 to XXXX {$1500.00} XX/XX/22 to XXXX {$1500.00} XX/XX/22 to XXXX {$1000.00} Total {$8200.00}
Frequently Asked Questions
What is Complaint #5950742 about?
Complaint #5950742 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2022-09-05T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.