Checking or savings account -- Managing an account -- Complaint #5932777
Complaint Overview
Complaint ID: 5932777
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: Indiana
ZIP Code: 46226
Date Received: 2022-08-30T12:00:00-05:00
Date Sent to Company: 2022-08-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I deposited XXXX cash to a Bank of America atm and the atm malfunction and credited XXXX to my account on XX/XX/XXXX. I contacted Bank of America to notify them of the error just for the banker to do the claim wrong was notified by second banker that claim information had been submitted inaccurate.I filed a complaint wit the occ Case # XXXX and afterwards account was placed in the negative for XXXX on hold
Frequently Asked Questions
What is Complaint #5932777 about?
Complaint #5932777 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-08-30T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.