Credit card or prepaid card -- Getting a credit card -- Complaint #5925740
Complaint Overview
Complaint ID: 5925740
Company: Citibank, N.A.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Application denied
State: Maine
ZIP Code: 040XX
Date Received: 2022-08-28T12:00:00-05:00
Date Sent to Company: 2022-08-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
was denied by the company for applying for a credit card even though i already had one from the same company with the cards ' date expired off from my mothers account and tried to get onto my own account, and had to cancel the same card. then apply for my own credit card account instead of reactivating the same card. then getting denied a new credit card because i have little to no credit from a background check from XXXX. this was discriminatory and didnt even offer any options of new credits or cards for me. ive even XXXX XXXX XXXX XXXX for 6 years, and new about the credit cards offers. ive never missed a payment, and a XXXX XXXX XXXX.
Frequently Asked Questions
What is Complaint #5925740 about?
Complaint #5925740 was filed against Citibank, N.A. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-08-28T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.