Checking or savings account -- Closing an account -- Complaint #5925066
Complaint Overview
Complaint ID: 5925066
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: New York
ZIP Code: 10001
Date Received: 2022-08-28T12:00:00-05:00
Date Sent to Company: 2022-08-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We received letters from Bank of America on XX/XX/XXXX. It was written Weve made the decision to close your business and personal checking/saving accounts XXXX XXXX XXXX XXXX XXXX Bank of America Account Number is XXXX XXXX XXXX XXXX Bank of America Account Number XXXX I called XXXX and they did not give me any reason why they closed our business accounts and my personal account on XX/XX/XXXX and XX/XX/XXXX I went to our Bank of America Branch on XX/XX/XXXX in person and spoke with XXXX XXXX XXXX Financial Center Assistant Manager ) and she has no idea why Bank of America closed our business accounts. We have been running our XXXXt business last fifteen ( 15 ) years under the same company and the same address. XXXX It does not make any sense without telling us why they closed all of our accounts. We'd like to solve this issue with Bank of America, but they are not cooperating. Best, XXXX XXXX XXXX ( XXXX ) XXXX - XXXX
Frequently Asked Questions
What is Complaint #5925066 about?
Complaint #5925066 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-08-28T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.