Checking or savings account -- Managing an account -- Complaint #5921233
Complaint Overview
Complaint ID: 5921233
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Cashing a check
State: Texas
ZIP Code: 75104
Date Received: 2022-08-26T12:00:00-05:00
Date Sent to Company: 2022-08-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of America is not honoring my claim of a fraud check worth {$3200.00}. I deposited the check on XX/XX/22 and the teller told me that the funds will be in my account after midnight. I checked my account the following day XX/XX/22 and the money is in my account. And on XX/XX/22, the bank found out that it was a counterfeit check and they took the money out from my account. Why did they put the money in my account before the check was cleared? I am a victim of a fraud check scam. Why are they not honoring my claim? Please help me. {$3200.00} is a lot of money for me.
Frequently Asked Questions
What is Complaint #5921233 about?
Complaint #5921233 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-08-26T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.