Mortgage -- Struggling to pay mortgage -- Complaint #5920551
Complaint Overview
Complaint ID: 5920551
Company: Jpmorgan Chase & Co.
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
State: Florida
ZIP Code: 33032
Date Received: 2022-08-26T12:00:00-05:00
Date Sent to Company: 2022-08-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I will like to add to the previous complaint number XXXX. I received the reinstatement letter that Chase sent me for the reinstatement of the loan which HAF program is helping save home. We are trying to reinstate loan and chase has violated two provisions of the FDCPA. Cites 15.U.S.C. 1692e which the debt is misleading and U.S.C. 1692f ( ) unfair attempt to collect unauthorized fees. They violated by charging a non itemized corporate advance balance to reinstate the defaulted mortgage loan. its unfair to consumers under FDCPA to hide the true character of the debt thereby it impairing my ability to knowledgeable assess the validity of the debt. Therefore the debt violated the the FDCPA.
Frequently Asked Questions
What is Complaint #5920551 about?
Complaint #5920551 was filed against Jpmorgan Chase & Co. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-08-26T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.