Checking or savings account -- Managing an account -- Complaint #5918180
Complaint Overview
Complaint ID: 5918180
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: New Jersey
ZIP Code: 07470
Date Received: 2022-08-25T12:00:00-05:00
Date Sent to Company: 2022-08-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Bank of America direct electronic withdrawal from my personal checking account in amount XXXX dollars while XXXX XXXX on vacation drawn on XX/XX/2021 I came on XXXX next day went to local branch in XXXX XXXX file complaint and it is fraudulent withdrawal reverse the amount XXXX to my account In XXXX return it back In XXXX they ask me to close my account and open new one which affected my score I went again in XXXX the agency with Fraudulent department ask me to file complaint in my local police in XXXX XXXX Bring it back to them which I did still they did not give my money back
Frequently Asked Questions
What is Complaint #5918180 about?
Complaint #5918180 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-08-25T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.