Checking or savings account -- Closing an account -- Complaint #5917120

Complaint Overview

Complaint ID: 5917120

Company: Banner Corporation

Product: Checking or savings account

Sub-Product: Checking account

Issue: Closing an account

Sub-Issue: Funds not received from closed account

State: Illinois

ZIP Code: 606XX

Date Received: 2022-08-25T12:00:00-05:00

Date Sent to Company: 2022-08-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Banner Bank manager who closed my debit card for 5 disputes in 8 months never sent my closing balance. They knew I was moving. I never received the check and Banner refuses to do a direct deposit or wire transfer. {$850.00} was never received.

Frequently Asked Questions

What is Complaint #5917120 about?

Complaint #5917120 was filed against Banner Corporation regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-08-25T12:00:00-05:00.

How did Banner Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Banner Corporation?

Yes, visit the Banner Corporation company profile at readthecomplaint.com/company/banner-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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