Checking or savings account -- Managing an account -- Complaint #5913308
Complaint Overview
Complaint ID: 5913308
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Illinois
ZIP Code: 60062
Date Received: 2022-08-24T12:00:00-05:00
Date Sent to Company: 2022-08-24T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a claim that is ongoing and received a temporary credit. I was told to sign documents that I never received to continue the claim. Since, I have submitted documents however, the temporary credit was withdrawn from my other account that is not associated with the claim. I have never filed a claim under this account and the temporary credit was not deposited into my newer account.
Frequently Asked Questions
What is Complaint #5913308 about?
Complaint #5913308 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-08-24T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.