Credit card or prepaid card -- Other features, terms, or problems -- Complaint #5901087
Complaint Overview
Complaint ID: 5901087
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Privacy issues
State: New Jersey
ZIP Code: 08831
Date Received: 2022-08-21T12:00:00-05:00
Date Sent to Company: 2022-08-21T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Someone tried to open a Bank of America Credit Card in my name using my correct Social Security Number. Bank of America called me to confirm that I had tried to open a new account and I told the bank NO. Bank of America gave me the email and phone number of the individual who was trying to Impersonate me and open a credit card under my name. The individual who tried to fraud Bank of America using my identity has the following email and phone number. Please try to apprehend this individual ( s ). XXXX phone : XXXX Thank You
Frequently Asked Questions
What is Complaint #5901087 about?
Complaint #5901087 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2022-08-21T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.