Debt collection -- Took or threatened to take negative or legal action -- Complaint #5899844
Complaint Overview
Complaint ID: 5899844
Company: Synchrony Financial
Product: Debt collection
Sub-Product: Credit card debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Sued you without properly notifying you of lawsuit
State: Texas
ZIP Code: 75071
Date Received: 2022-08-21T12:00:00-05:00
Date Sent to Company: 2022-08-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022, I was informed that Synchrony Bank filed a lawsuit against me. I am currently working with a Debt Consolidation company, and Legal Team who I have given POA to work with Synchrony and try and settle the debt. Synchrony has made no good faith efforts to work with my representation, instead, they file a lawsuit. Their current approach seems to deceptive and malicious, when I am trying to settle with them, and they are using the courts to get around a settlement and add more fees to me. This all seems to be blatant unfair and deceptive practices. I am looking to your agency to please help me as a consumer. Thank you for your help and time.
Frequently Asked Questions
What is Complaint #5899844 about?
Complaint #5899844 was filed against Synchrony Financial regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2022-08-21T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.