Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #5890862
Complaint Overview
Complaint ID: 5890862
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Florida
ZIP Code: 34608
Date Received: 2022-08-17T12:00:00-05:00
Date Sent to Company: 2022-08-17T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We currently have a joint bank account with Bank of America. Yesterday all of our assets were frozen and we were left with nothing in any of our accounts. {$1000.00} of these funds were from a XXXX check deposited into the account. The law firm refuses to release the money and puts the blame on the bank. The bank also puts the blame back on the law firm. Also the garnishment has no weight. My partner attended a hearing in XXXX for it and they did not show up to represent themselves. Unless they went to court without informing us of a legal suit there is no record of a collection being issued that we have any knowledge of.
Frequently Asked Questions
What is Complaint #5890862 about?
Complaint #5890862 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-08-17T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.