Checking or savings account -- Managing an account -- Complaint #5885857

Complaint Overview

Complaint ID: 5885857

Company: Bank Of America, National Association

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem making or receiving payments

State: Georgia

ZIP Code: 30316

Date Received: 2022-08-16T12:00:00-05:00

Date Sent to Company: 2022-08-16T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/XXXX and XXXX XXXX, my funds were stolen from my checking account through online/debit card. I filed a claim with my bank XXXX Bank of America ) on XX/XX/XXXX but to no avail. These are the bank representative I spoke with concerning this matter.. XX/XX/XXXX - XXXX XXXX New York ) XX/XX/XXXX - XXXX ( Georgia ) XX/XX/XXXX - XXXX XXXX - XXXX ( Texas ) XXXX XXXX XXXX ( Tennessee ) Claim No : XXXX

Frequently Asked Questions

What is Complaint #5885857 about?

Complaint #5885857 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-08-16T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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