Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5876043

Complaint Overview

Complaint ID: 5876043

Company: Jpmorgan Chase & Co.

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Fraud or scam

State: Utah

ZIP Code: 84121

Date Received: 2022-08-13T12:00:00-05:00

Date Sent to Company: 2022-08-13T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I was the victim of a fraud, I should have received a service for the value of XXXX XXXX dollars. I made the transfer and that was a scam, I did not receive the service I should have and the person disappeared. I tried to talk to the bank, they even credited the money back to my account, but then they denied it and took the money back. It's XXXX XXXX dollars that was stolen from me and nothing was done. I sent money through XXXX to XXXX XXXX on XX/XX/XXXX ( XXXX ) amount of {$1500.00} Another on XX/XX/XXXX ( XXXX ) value of {$1500.00}

Frequently Asked Questions

What is Complaint #5876043 about?

Complaint #5876043 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-08-13T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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