Checking or savings account -- Managing an account -- Complaint #5874052
Complaint Overview
Complaint ID: 5874052
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: California
ZIP Code: 94509
Date Received: 2022-08-12T12:00:00-05:00
Date Sent to Company: 2022-08-12T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022 I got paid for my XXXX XXXX claim and as soon as I got paid someone did an unauthorized atm withdrawal without my debit card and took all my money that I need to put food on my table. Ive never let anybody use my debit card and has always been safe in my wallet with all my other debit/credit cards so someone did debit card fraud on my account without using my card. Ive only ever used the debit card at the Bank of America located in XXXX ca to withdrawal the money and transfer over it to my other bank but when i went to do that on XX/XX/XXXX the money was already gone I really needed that money but Bank of America says it will take 90 days to investigate but I dont have 90 days I need my money right now
Frequently Asked Questions
What is Complaint #5874052 about?
Complaint #5874052 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-08-12T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.