Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #5864344
Complaint Overview
Complaint ID: 5864344
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Texas
ZIP Code: 77449
Date Received: 2022-08-10T12:00:00-05:00
Date Sent to Company: 2022-08-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a member of chase bank, I use XXXX for purchases for bills and all things of that nature. On XXXX XXXX, I was a victim of a XXXX scam. I was promised XXXX on stud services for my XXXX XXXXXXXX XXXX XXXXor {$3100.00}. The payment was split in XXXX. XXXX on XX/XX/XXXX the other on the XXXX and the one on the XXXX was for a fake shipping fee they sent me using a website called XXXXXXXX My bank hasnt refunded my money back and I know by law they have to this is not right! I need your help please!! I have messages from the dude who scammed me to where he stopped texting me after I asked over and over for a refund back from him he sent false shipping information to me about the service I wanted for my XXXX XXXX XXXX! I XXXX XXXX for a living not scam people out there hard earned money! The bank has yet to let me know if they can reverse the funds from this scammer I need help!
Frequently Asked Questions
What is Complaint #5864344 about?
Complaint #5864344 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-08-10T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.