Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #5855749
Complaint Overview
Complaint ID: 5855749
Company: Rocket Mortgage, LLC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Pennsylvania
ZIP Code: XXXXX
Date Received: 2022-08-08T12:00:00-05:00
Date Sent to Company: 2022-08-08T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I got quotes from 2 mortgage companies. I went with XXXX XXXX XXXX Sent cancellation to Rocket Mortgage and called this morning [ XX/XX/22 ]. The agent kept bulling me trying to get me to mortgage with them. I checked my credit card on XXXX and they put a XXXX dollar charge on it. Called to get credit back and their refusing to refund all my money
Frequently Asked Questions
What is Complaint #5855749 about?
Complaint #5855749 was filed against Rocket Mortgage, LLC regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2022-08-08T12:00:00-05:00.
How did Rocket Mortgage, LLC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Rocket Mortgage, LLC?
Yes, visit the Rocket Mortgage, LLC company profile at readthecomplaint.com/company/rocket-mortgage-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.