Checking or savings account -- Managing an account -- Complaint #5840315
Complaint Overview
Complaint ID: 5840315
Company: U.S. Bancorp
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Oregon
ZIP Code: 97801
Date Received: 2022-08-03T12:00:00-05:00
Date Sent to Company: 2022-08-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Every single week US Bank puts a freeze on my account. I receive {$300.00} each week for unemployment. The money is withdrawn onto my XXXX every week and yet some how they decide that there is fraudulent activity on my account and instead of contacting me to inquire about this they just put a block on my account without me knowing about it until I go to use my card the day I get paid!! Therefore Often times they make me wait two or three more days while they " verify '' my identity. I have incurred so many late fees from my Landlord which are {$100.00} each month and my credit Score has dramatically decreased in the last 6 months because my bills are frequently late due to the fact that financially things are very restricted and payment due dates are often within a day or two of when I get paid and I am not allowed access to " my '' money. In my opinion NO ONE SHOULD HAVE THE RIGHT TO WITHHOLD MONEY THAT IS RIGHTFULLY MINE AND IN THE PROCESS CAUSE MY FAMILY TO GO WITHOUT BASIC ESSENTIALS! THIS IS CRIMINAL. TO THIS DAY I HAVE NOT ONCE HAD ANY FRAUDULENT ACTIVITY ON MY ACCOUNT. DOES THIS MAKE SENSE TO ANYONE?? THIS IS THE TYPE OF XXXX THAT CAUSES A PERSON TO XXXX
Frequently Asked Questions
What is Complaint #5840315 about?
Complaint #5840315 was filed against U.S. Bancorp regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-08-03T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.