Checking or savings account -- Managing an account -- Complaint #5840060
Complaint Overview
Complaint ID: 5840060
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Indiana
ZIP Code: 46208
Date Received: 2022-08-03T12:00:00-05:00
Date Sent to Company: 2022-08-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I deposited a check for {$5100.00} on XX/XX/2022 inside Chase bank located at XXXX XXXX XXXX XXXX XXXX, IN XXXX. I was told by the Chase Teller my deposit would be available XX/XX/2022. My deposit is still not available. I contacted the Chase Bank customer service number at XXXX on XX/XX/2022 and I was told my deposit was not available and they are holding my deposit incase the company ( XXXX XXXX XXXX which is a local organization dedicated to assisting people in financial hardship situations and providing education programs ) would take the deposit back. Chase has caused my account to go into the negative. Chase is currently causing me late fees and charging me overdraft fees. Chase needs to be investigated for this extremely discriminatory action against my account and ordered to pay all of my associated late fees and cancel the overdraft fees they are charging me. Chase is further causing me financial hardship and placing me deeper into debt. Chase is causing my credit score to decline further as well. My lights can be cut off, my car could be repossessed, I can not pay my bills and I am now accumulating more late fees due to this unfounded deposit hold Chase has placed on my checking account. I was also told on XX/XX/2022 by a Chase Teller located at XXXX XXXX XXXX XXXX XXXX In XXXX ; I could not close my account with the hold they have placed on my deposit.
Frequently Asked Questions
What is Complaint #5840060 about?
Complaint #5840060 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-08-03T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.