Mortgage -- Improper use of your report -- Complaint #5831510
Complaint Overview
Complaint ID: 5831510
Company: Rushmore Loan Management Services LLC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Louisiana
ZIP Code: 70127
Date Received: 2022-08-01T12:00:00-05:00
Date Sent to Company: 2022-08-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To whom it may concern, After reviewing my credit report I contacted RushMore LLC, XX/XX/XXXX ; regarding a mortgage I'm a cosigner on. I ask about removing any late or miss payments, I was advised to do a Good Will letter. The owner of the house submitted the letter. It was Denied. I'm a joint-cosigner, I never received any information regarding late or missed payments on mortgage with Rushmore. I contact Rushmore regarding removing any late or miss payments from XX/XX/XXXX to XXXX XXXX. I was told to do a Good Will letter. The owner of the house submitted the letter. It was Denied.
Frequently Asked Questions
What is Complaint #5831510 about?
Complaint #5831510 was filed against Rushmore Loan Management Services LLC regarding Mortgage specifically about Improper use of your report. It was received by the CFPB on 2022-08-01T12:00:00-05:00.
How did Rushmore Loan Management Services LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Rushmore Loan Management Services LLC?
Yes, visit the Rushmore Loan Management Services LLC company profile at readthecomplaint.com/company/rushmore-loan-management-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.