Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5827020
Complaint Overview
Complaint ID: 5827020
Company: Jpmorgan Chase & Co.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: California
ZIP Code: 90501
Date Received: 2022-07-30T12:00:00-05:00
Date Sent to Company: 2022-07-30T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had XXXX credit cards that went into default with JPMCB over two years ago. XXXX card for XXXX and XXXX card for around XXXX. Since then, I have paid off XXXX credit card for the amount of XXXX. JPMCB closed my credit cards XXXX years ago. JPMCB wrote it off as a loss and turned this case over to a collection company and they reported it to the major credit card bureaus and my credit score dropped into the XXXX 's. Two years later and a wage garnishment later. Again my credit score dropped XXXX point because of the collection agency. If my account has been close for over two years now and I have worked hard to raise my credit score and continue to pay towards the XXXX. Why do you feel you have the right to continue to XXXX with the credit bureaus to hurt my credit score. You are getting paid every time I receive a paycheck because of the wage garnishment you placed with my employer. How many times do you think you have the right to hurt someone's credit score when you are being paid back. This is the second time you hurt my credit rating and you are getting paid back. XXXX XXXX shows that these XXXX credit cards are still open. That not true!
Frequently Asked Questions
What is Complaint #5827020 about?
Complaint #5827020 was filed against Jpmorgan Chase & Co. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-07-30T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.