Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #5826978
Complaint Overview
Complaint ID: 5826978
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: California
ZIP Code: 94606
Date Received: 2022-07-30T12:00:00-05:00
Date Sent to Company: 2022-07-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
my name is XXXX XXXX first of all it started about two years ago i applied for a XXXX XXXX card I recieved it well let me put it this was it came to the address XXXX XXXX XXXX XXXX # XXXX I was a roommate with XXXX XXXX I used his computer to login my EDD claim and I didnt deleat my information off his computer and he sold my information and he reported my XXXX XXXX credit card lost so they sent a replacement card out while i had my card in my wallet so i didnt know that the card in my wallet was cancelled cause i only used it when i need it their were bank accounts morages car loans property cermercial I never been the kind of person who keep up with my credit score because when time got tight i would write a check and i knew that i didnt have the funds to cover it when i try to open an account at diffrent banks they would say that i ready have an account and then they would make up so excuess about something to throw me off
Frequently Asked Questions
What is Complaint #5826978 about?
Complaint #5826978 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2022-07-30T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.