Checking or savings account -- Opening an account -- Complaint #5824077
Complaint Overview
Complaint ID: 5824077
Company: Citibank, N.A.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: Nevada
ZIP Code: 89135
Date Received: 2022-07-29T12:00:00-05:00
Date Sent to Company: 2022-07-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The company, CBNA called me and asked me to verify a credit application because I was approved for a XXXX personal credit card, I told the rep that I didn't initiate an application. She asked me to verify information and then removed the application, so the account would not be open. She notified me that the inquiry would be removed from my XXXX report. No action has been taken in this matter.
Frequently Asked Questions
What is Complaint #5824077 about?
Complaint #5824077 was filed against Citibank, N.A. regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-07-29T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.