Checking or savings account -- Managing an account -- Complaint #5808396
Complaint Overview
Complaint ID: 5808396
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Texas
ZIP Code: 770XX
Date Received: 2022-07-25T12:00:00-05:00
Date Sent to Company: 2022-07-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My name is XXXX XXXX XXXX XXXX. I opened an additional account with Bank of America on XX/XX/2022, and set up direct deposit from XXXX XXXX XXXX XXXX On XX/XX/2022 my employer sent my funds to account ending in XXXX. The bank have not released my funds in the amount of XXXX. My child and I need medicine and much needed supplies, do to me having covid. Also, I asked for a regular checking and they gave me a different checking acct. Which they didn't explain anything about the new product.
Frequently Asked Questions
What is Complaint #5808396 about?
Complaint #5808396 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-07-25T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.