Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5759385
Complaint Overview
Complaint ID: 5759385
Company: Carrington Mortgage Services, LLC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Colorado
ZIP Code: 80601
Date Received: 2022-07-11T12:00:00-05:00
Date Sent to Company: 2022-07-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
My mortgage was sold to Carrington Mortagage in XX/XX/2022. We had a 60 day window to make our mortgage payment with them and we were closing on our home on XX/XX/2022. The full mortgage balance was paid on XX/XX/2022 and Carrington is reporting on my credit report a 30 day late payment. The payment was not late and when I call Carrington they tell me it wasn't late but it's still reporting on my credit as late.
Frequently Asked Questions
What is Complaint #5759385 about?
Complaint #5759385 was filed against Carrington Mortgage Services, LLC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-07-11T12:00:00-05:00.
How did Carrington Mortgage Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Carrington Mortgage Services, LLC?
Yes, visit the Carrington Mortgage Services, LLC company profile at readthecomplaint.com/company/carrington-mortgage-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.