Debt collection -- Communication tactics -- Complaint #5754176
Complaint Overview
Complaint ID: 5754176
Company: Synchrony Financial
Product: Debt collection
Sub-Product: Other debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: New York
ZIP Code: 11217
Date Received: 2022-07-10T12:00:00-05:00
Date Sent to Company: 2022-07-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They keep calling me frequently about 34 times a month from different numbers asking me for my information telling me about the debt when I already know and I know that I paid the momey i owed but they continue to add late fees to the account.
Frequently Asked Questions
What is Complaint #5754176 about?
Complaint #5754176 was filed against Synchrony Financial regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-07-10T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.