Credit card or prepaid card -- Getting a credit card -- Complaint #5737678
Complaint Overview
Complaint ID: 5737678
Company: U.S. Bancorp
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Application denied
State: Georgia
ZIP Code: 30311
Date Received: 2022-07-05T12:00:00-05:00
Date Sent to Company: 2022-07-05T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
US Bank tried to contact me on XX/XX/28, regarding the application for a credit card. That person was trying to get me to confirm information and I knew it was a phishing scam!! Now Ive received two letters in the mail, informing me that the information in the application couldnt be verified and so the application was denied. I called US Bank but the department that handles this issue s closed for the day. One of the reps was kind enough to give me the FTC.gov website, for reporting this immediately. She also confirmed that the number that call me to confirm is NOT a US Bank phone number.
Frequently Asked Questions
What is Complaint #5737678 about?
Complaint #5737678 was filed against U.S. Bancorp regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-07-05T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.