Debt collection -- False statements or representation -- Complaint #5733218
Complaint Overview
Complaint ID: 5733218
Company: Synchrony Financial
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Florida
ZIP Code: 33319
Date Received: 2022-07-04T12:00:00-05:00
Date Sent to Company: 2022-07-04T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
to whom it may concern, the following account was charged off. XXXX XXXX XXXX Original creditor SYNCHRONY BANK CARE CREDIT. this account is still being reported on my credit report as open. this is a misrepresentation of my credit obligations and is causing monetary damages.
Frequently Asked Questions
What is Complaint #5733218 about?
Complaint #5733218 was filed against Synchrony Financial regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-07-04T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.