Credit card or prepaid card -- Getting a credit card -- Complaint #5706528

Complaint Overview

Complaint ID: 5706528

Company: Bank Of America, National Association

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened as result of identity theft or fraud

State: Louisiana

ZIP Code: 70810

Date Received: 2022-06-24T12:00:00-05:00

Date Sent to Company: 2022-06-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I and my sister have been receiving emails and text messages from multiple banks stating my credit card application has been approved. I have spoken to one bank and have more to call but worried my info was used to open more accounts that I dont know about. Per the email and text messages I received someone applied for a credit card in my name. This was not me.

Frequently Asked Questions

What is Complaint #5706528 about?

Complaint #5706528 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-06-24T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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