Mortgage -- Closing on a mortgage -- Complaint #5706498
Complaint Overview
Complaint ID: 5706498
Company: U.S. Bancorp
Product: Mortgage
Sub-Product: Other type of mortgage
Issue: Closing on a mortgage
State: Florida
ZIP Code: 323XX
Date Received: 2022-06-24T12:00:00-05:00
Date Sent to Company: 2022-06-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Forced Placed Insurance Policy by US Bank National who is not the mortgagee and who should not have been servicing the account. see attached US Bank sends me correspondence with an account number on it that is different than the original one. I have requested that Universal Property remove the force placed policy. see attached They refer me back to US Bank Per US Bank, the account is " closed '' see attached.
Frequently Asked Questions
What is Complaint #5706498 about?
Complaint #5706498 was filed against U.S. Bancorp regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2022-06-24T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.