Debt collection -- Communication tactics -- Complaint #5697437
Complaint Overview
Complaint ID: 5697437
Company: Jms Associates, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Communication tactics
Sub-Issue: Used obscene, profane, or other abusive language
State: Texas
ZIP Code: 75225
Date Received: 2022-06-22T12:00:00-05:00
Date Sent to Company: 2022-07-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX at XXXX XXXX XXXX XXXX has been calling our store calling our employees derogatory names, and subjecting them to other means of verbal harassment. As recently as today, XXXX XXXX has called family members of the owner of the store, most notably the XXXX mother of the store owner who is in frail health. XXXX XXXX has called the family members of the store owner on their personal cell phones subjecting them to verbal assaults.
Frequently Asked Questions
What is Complaint #5697437 about?
Complaint #5697437 was filed against Jms Associates, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-06-22T12:00:00-05:00.
How did Jms Associates, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Jms Associates, INC.?
Yes, visit the Jms Associates, INC. company profile at readthecomplaint.com/company/jms-associates-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.