Checking or savings account -- Opening an account -- Complaint #5681422
Complaint Overview
Complaint ID: 5681422
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Unable to open an account
State: New York
ZIP Code: 11210
Date Received: 2022-06-17T12:00:00-05:00
Date Sent to Company: 2022-06-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had problems with Chase Bank. I opened an account with a company that told me I was their employee and sent me a paycheck. When I went to deposit money in my account I found that the company was fraudulent. As soon as the check cleared, they started scamming my identity and demanding money from me. They claimed to represent the XXXX XXXX XXXX company. I found the job online by searching indeed or another job website. Unfortunately, I'm unable to open a Chase Bank account. Because of this, it is always closed down by fraud every time I try. At the window, I immediately asked the representative to cancel the check since I think I have been the victim of fraud. A representative from the job called me and began to scam me over the phone. They threatened my life. I was horrified.
Frequently Asked Questions
What is Complaint #5681422 about?
Complaint #5681422 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-06-17T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.