Mortgage -- Struggling to pay mortgage -- Complaint #5681185
Complaint Overview
Complaint ID: 5681185
Company: Select Portfolio Servicing, INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
State: Arizona
ZIP Code: 857XX
Date Received: 2022-06-17T12:00:00-05:00
Date Sent to Company: 2022-06-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A Mortgage Servicing company paid a lien by the Homeowners Association an amount higher than what was negotiated with a Law Firm that I hired. Due to the years of errors and refusals to provide an accounting of the prior lien and now it appears another lien has been placed which has our family in turmoil. We hired a Law Firm that has failed to protect our interest. The Homeowners Association filed legal actions in two different counties against us and our property, which has caused a lot of confusion. On many occasions we have requested to resolved this matter amicably and lost out on an opportunity to refinance our home when interest rates were lower. Our family has been damaged financially and emotionally for years and feel the fraud, deceptive practices must me addressed forthwith. The HOA never provided a payoff to our lender that was going to pay the settlement amount. Documents to support our position is available and will be provided upon request
Frequently Asked Questions
What is Complaint #5681185 about?
Complaint #5681185 was filed against Select Portfolio Servicing, INC. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-06-17T12:00:00-05:00.
How did Select Portfolio Servicing, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Select Portfolio Servicing, INC.?
Yes, visit the Select Portfolio Servicing, INC. company profile at readthecomplaint.com/company/select-portfolio-servicing-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.