Credit card or prepaid card -- Getting a credit card -- Complaint #5668290
Complaint Overview
Complaint ID: 5668290
Company: United Services Automobile Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: Illinois
ZIP Code: 60517
Date Received: 2022-06-14T12:00:00-05:00
Date Sent to Company: 2022-06-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I got an alert from a Credit monitoring service that there was a Identity Verification Transaction request and a New Bank Account Inquiry at USAA in my name. I called up USAA and reported that it was a fraud, they promised to investigate and shut down any open requests. The account was not opened most likely as I have a credit freeze at the three bureaus ( due to prior fraud attempts ).
Frequently Asked Questions
What is Complaint #5668290 about?
Complaint #5668290 was filed against United Services Automobile Association regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-06-14T12:00:00-05:00.
How did United Services Automobile Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against United Services Automobile Association?
Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.